Please also note that any returns shipping fees are the responsibility of the customer. We do not offer free returns at this time.
We are not responsible for any returns lost in transit; we therefore recommend using a secure tracked/signed for service.
Please email our customer care team at hi@symmbols.com to get your return process started.
To qualify for a return:
Items must be in their original condition without signs of wear or damage
Items returned by mail must be in all original packaging (tags, box, and pouch included)
No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.
Please note shipping fees are non-refundable.
Please also note that any returns shipping fees are the responsibility of the customer. We do not offer free returns at this time.
We are not responsible for any returns lost in transit; we therefore recommend using a secure tracked/signed for service.
All refunds will be made as per the original method of payment.
Sure, please email our customer care team at hi@symmbols.com to get your exchange process started.
Exchanged items will be dispatched on a free delivery service, delivery can take up to 7 working days from your return being processed.
To qualify for an exchange:
Items must be in their original condition without signs of wear or damage
Items returned by mail must be in all original packaging (tags, box, and pouch included)
No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.
Please note shipping fees are non-refundable.
Please also note that any returns shipping fees are the responsibility of the customer. We do not offer free returns at this time.
We are not responsible for any returns lost in transit; we therefore recommend using a secure tracked/signed for service.